What does a marketing consultant do?
If you’re running a business, you’ve probably found yourself asking at some point: Is our marketing actually working? Or perhaps more to the point: What should we be doing next?
That’s where a marketing consultant can help. Not just by stepping in to do the work, but by giving you the clarity, direction and expertise to make marketing more effective and more manageable.
Whether you’re launching something new, refining your message, or trying to grow more consistently, a marketing consultant brings perspective, experience and a plan tailored to your business.
Here’s what that typically involves and how working with one can add value.
Marketing strategy development
One of the most valuable things a consultant brings is focus. Instead of spreading effort thinly across every channel going, we help define what matters most and how to get there.
That means:
Understanding your business goals
Clarifying who your audiences are and what they need
Positioning your offer clearly and confidently
Choosing the right channels, tools and tactics
Setting targets that actually mean something
It’s about building a strategy that works for your business, so everything has a purpose, and you’re not just doing marketing for marketing’s sake.
Brand positioning and messaging
You can have a brilliant offer but if your messaging isn’t clear, relevant or consistent, you’ll lose people before you’ve had a chance to connect.
A marketing consultant helps sharpen how you talk about what you do, and who it’s for. That might mean:
Developing a more focused value proposition
Refining your tone of voice
Making your website or pitch materials clearer
Aligning your brand with what your audience actually cares about
The aim is to be consistent across all your channels and to say the right things, in the right way, to the right people.
Auditing and optimising existing activity
Many businesses are already doing some form of marketing but not always with a clear view of what’s working.
A consultant can take an objective look at your current activity and spot what’s missing, underperforming or overcomplicated. This could include:
Website and SEO audits
Social media or email reviews
Campaign analysis
Understanding where leads drop off, or opportunities are being lost
The goal is to ensure your focus is in the right place and making better use of what you already have before layering on more.
Campaign planning and execution
Some consultants stop at strategy whilst others can also help with the delivery of activity. This could include:
Running or overseeing campaigns
Creating content like blogs, emails or case studies
Working with your internal team or external partners
Supporting launches, events or lead generation activity
This kind of hands-on support is particularly useful if you don’t have a dedicated marketing team or just need an extra pair of experienced hands to keep things moving.
Measuring and reporting results
Marketing is about making an impact. A consultant will help you track the right metrics, understand performance, and make better decisions based on what’s working.
That could include:
Website traffic and engagement
SEO performance and keyword rankings
Lead quality and conversion rates
Campaign results and ROI
A marketing consultant can help provide insight into your data.
Benefits of hiring a marketing consultant
So, what do you actually get from bringing in a consultant? Beyond the practical support, there are some strategic benefits too:
Strategic clarity: No more guesswork. Just a clear, achievable plan that aligns with your business goals.
External Perspective: Someone who isn’t embedded in your day-to-day, and can spot things you might miss.
Experience: You benefit from someone who’s worked across different sectors, audiences and challenges and brings those learnings to your business.
Flexibility: You get the support you need, when you need it without the commitment or cost of a full-time hire whether that’s a retained consultant or even a fractional CMO - someone who provides senior marketing leadership on a part-time basis.
Focus: A marketing consultant can help you prioritise the activities that will have the most impact, so time and budget aren’t wasted.
Who should hire a marketing consultant?
Working with a consultant can make sense if:
You’ve grown, but your marketing hasn’t kept pace
You’re launching a new product or service
You’re not seeing results from what you’re currently doing
Your message feels confused, inconsistent, or outdated
You don’t have the in-house expertise to lead marketing strategically
You’re stuck in a cycle of short-term activity with no clear direction
You’re existing marketing team is stretched and you need an extra pair of hands.
Rather than viewing it as “outsourcing marketing” see it as getting expert support that’s tailored to your business.
Good marketing doesn’t happen by accident. It needs a clear direction, a consistent message, and activity that supports your wider goals—not just activity for activity’s sake.
How to choose the right freelance marketing consultant for your business
A marketing consultant can help you build that clarity, keep things moving, and start seeing better results from your efforts. Whether you need a one-off reset or ongoing support, it’s a smart way to bring in experienced thinking without overcommitting.